Customer reviews about RV Part Shop Canada

positive 97.8% (359 reviews)
Average rating: 9.8/10 neutral 1.1% (4 reviews)
Number of reviews: 367 negative 1.1% (4 reviews)
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Smart Solutions Rock Guards
Product was missing installation parts, and they sent me the wrong parts twice..
Kim B.09/09/2018
Answer: We're still working with the manufacturer to get you the correct parts, we apologize for the inconvenience.
RV parts shop
So I was sent the wrong brackets. I had installed as delivery slip and box were marked with the proper bracket but the incorrect sent in box This company originally tried to blame the supplier which really did not still well with me, I bought from RV parts Shop and paid them, not their supplier - come on guys thats a cop out. Finally they decided to sent me a return package slip but I would have to return the ones that were already installed first. It is the middle of a short camping season and I did not have the flexibility to take off and keep the trailer off line for weeks waiting for the turn around. Maybe I will return this fall, but come on guys for a $100 part just send me the proper one first and I will send you back the installed one when I swap out. I will never deal with this company again.
Peter E.07/08/2017
Answer: This was a unique situation because of the fact that the parts had been installed. However, these are valid points and we will review our policies regarding returns to prevent this in the future. We appreciate the input..
RV Part Shop Canada - Average rating: 9.8/10 - Number of reviews: 367

About RV Part Shop Canada's Distribution Network

  • Canadian Shipping       CANADA

    RV Part Shop is Canada's own RV Parts and Accessories leader.  Fast Domestic shipping without any border hassles makes us the supplier of choice for thousands for Canadian RV, Motorhome & Travel Trailer owners and outdoor enthusiasts.  In-Stock Items ship every business day from RV warehouse distribution centres in Ontario and Alberta, allowing us to get your products to your home or campsite anywhere in the country in the shortest time and with the best service possible.

  • US Shipping        USA

    Orders for US RV owners (or Canadian snowbirds at US RV Vacation Spots) are distributed quickly and efficiently via UPS from one of seven national warehouses located strategically across the USA. These distribution centers house and inventory of millions of RV parts and accessories and outdoor lifestyle products. This allows our US-based customers to get exceptional service, pay no border fees and receive their purchases fast.