Customer reviews about RV Part Shop Canada

positive 97.8% (359 reviews)
Average rating: 9.8/10 neutral 1.1% (4 reviews)
Number of reviews: 367 negative 1.1% (4 reviews)
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Not sure I ordered the one shown in this email but received a different one. I knew the minute I opened the package it was the wrong Co/propane detector .I asked for return label and got my return label fairly promptly. Then discovered that I would need to pay for the return shipping and a possible 30 % restocking fee. So I asked my sales Rep Richard about this a couple of days ago why I need to pay for these fees when I was sent the wrong item. I have yet to hear back from him!!!! .
Mike B.11/04/2019
Answer: I'm sorry it took longer than expected to resolve this, we were waiting on an RMA label from the warehouse. We also found that the image displayed was incorrect, so it was totally on us. We've sent you a paid return label with our apologies for the delay. We don't charge restocking fees except as requested by the manufacturer on specially ordered products only.
Add a room
Assembly instructions were difficult to read and very vague
Tina W.12/06/2018
Answer: Thank you for your comments, I have posted them on the product page to help other buyers make a decision and have advised the manufacturer.
RV Part Shop Canada - Average rating: 9.8/10 - Number of reviews: 367

About RV Part Shop Canada's Distribution Network

  • Canadian Shipping       CANADA

    RV Part Shop is Canada's own RV Parts and Accessories leader.  Fast Domestic shipping without any border hassles makes us the supplier of choice for thousands for Canadian RV, Motorhome & Travel Trailer owners and outdoor enthusiasts.  In-Stock Items ship every business day from RV warehouse distribution centres in Ontario and Alberta, allowing us to get your products to your home or campsite anywhere in the country in the shortest time and with the best service possible.

  • US Shipping        USA

    Orders for US RV owners (or Canadian snowbirds at US RV Vacation Spots) are distributed quickly and efficiently via UPS from one of seven national warehouses located strategically across the USA. These distribution centers house and inventory of millions of RV parts and accessories and outdoor lifestyle products. This allows our US-based customers to get exceptional service, pay no border fees and receive their purchases fast.