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Customer reviews about RV Part Shop

Summary
positive 95.2% (1117 reviews)
Average rating: 9.6/10 neutral 2.8% (33 reviews)
Number of reviews: 1173 negative 2% (23 reviews)

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Good service, reasonable price
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Good in pricing and handling issues
Sylvain C.08/02/2020
Answer: Thank you for your comments and for taking the time to provide feedback.
Retired
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I did e mail on the weight capacity but they just send a page saying how much different ones were good for but not for just the ones they were sending. They worked great for my camper but was hoping on the heavier ones. Delivered very fast though.
Ralph H.07/24/2020
Answer: Sorry for the confustion, I hope the jacks you got are working out for you. We'll try to be clearer with your options in the future.
Two Purchases
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First experience was not great. It seemed my order got missed somehow in the pandemic shuffle. Had to contact the shipper almost a month later to track down this order.
Purchased the same part a second time, still during the pandemic and everything went extremely smooth. Great product and fast shipping.
4/5 stars because of my first experience.
Jeremy A.07/05/2020
Answer: Sorry about the inconvenience, we very much got overwhelmed in the spring and early summer by the sheer volume. Thank you for your understanding and comments.
Fast Shipping
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Shipping was super fast and the item arrived sooner than expected. I'm giving them an 9/10 instead of 10/10 because when price of the item that we ordered (it was in stock) was reduced only 3 1/2 days later they refused to match the lower price. But I will definitely shop here again.
Peggy E.06/24/2020
Answer: Thanks for your feedback. Our prices update daily based on the current cost to us. What you saw in the price reduction was probably based on the cost of new stock coming in.
Replacement Inner Tank
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Very good service
Gabriel R.06/20/2020
Answer: Thanks for your feedback, we glad you were pleased with your experience,
Service was good
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Service was good but shopping was slow after paying for 2 day shipping
Barry G.06/03/2020
Answer: Thanks for the feedback. We know it's sometimes confusing when we say "Ships in 1-2 Business Days" that actually means the time it takes to leave the warehouse.
Brenda
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Quick friendly and helpful
Brenda W.05/20/2020
Answer: Thanks, happy to serve you.
Shop RV Part
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Great seller, fast shipping, but there is no quality service to look the package before shipping.
Denys D.05/01/2020
Answer: We'll pass that along to our warehouse team, thanks for the feedback.
rating
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Quick service/delivery
Les L.04/15/2020
Answer: Thanks, our shipping team does a great job. Appreciate your comments.
Good service
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Fast Delivery
Mike C.12/13/2019
Answer: Glad you were happy with the service.
Businesses
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As a business that would order from you regularly, it would be so much easier if an actual account could be set up. I must use my personal credit card when purchasing for my business/customers - a lot of extra work. Your prices are good, your service is excellent and delivery is very quick. It's the account situation knocked down your rating.
Pat C.12/10/2019
Answer: We're working on changing providers so that you will be able to leave your credit card info on file securely and re-use the next time. We also offer payment by Paypal, which you should be able to set up for the business, as well as online banking e-transfer if either of those payment methods work better for you. We do not offer open accounts.
Ripped RV cover
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RV cover was ripped upon arrival, not sure why this would of got missed when packing. Waiting to see resolution.
Peter O.11/01/2019
Answer: Sorry for the inconvenience, this sometimes happens. The warehouse cannot physically inspect every aspect of every shipment, especially such a large item as a cover. We will get you a replacement as quickly as possible.
Good service, website could be improved
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I was pleased to get my products at the estimated dates and both met my expectations and requirements. I would the website to be unpredictable and panes on pages were unpredictable and hid other information on the page. I would use this site again, but hope that the site will be improved.
Dan M.09/22/2019
Answer: We're always working to improve the site usability, and we are going to implement an intelligent search feature for next season. Thanks for your suggestions.
No hard sell
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Very satisfied with parts
John M.09/19/2019
Answer: Glad your experience was positive, we look forward to serving you again. Thanks for your rating.
Jan S.
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The fridge was delivered before I had a chance to call for the shipping tracking number. Perfect replacement for physically larger fridge that was in the RV. RV and Marine equipment is REALLY
pricy!,, Can hardly wait to get out on the road.






Jan S.09/17/2019
Answer: Enjoy your trip, glad we could help get you going.
Fast....
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Good and fast service ... good “canadian price
Richard C R.09/05/2019
Answer: Thanks, eh, we're proud of our service record and our nationality too. LOL
Rating
rating
Difficult to rate fairly with minimal experience
Ben H.08/21/2019
Answer: You did a great job rating us. If there were no issues, that's the experience most people want. Thanks for your business.
2 bike rack
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Very good
Aubrey G.08/20/2019
Answer: Thanks for your review
Commande
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Très satisfait du service et du suivie car ma livraison e été retarder de la date prévu.
Luc P.08/07/2019
Answer: Merci beaucoup
Happy with the service disappointed with product
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Very fast responses and quick efficient shipping. Only issue is the products received aren’t even close to the ones pictured on the website. Cheaply made and off center when used in my cordless drill, bit spins like it’s bent...
Paul T.07/26/2019
Answer: Thank you for your comments, we've posted the product comment on the product page to help other consumers.
RV Part Shop - Average rating: 9.6/10 - Number of reviews: 1173
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