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Customer reviews about RV Part Shop

Summary
positive 95.2% (1117 reviews)
Average rating: 9.6/10 neutral 2.8% (33 reviews)
Number of reviews: 1173 negative 2% (23 reviews)

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Hi Pressure Preset 30 pis regulator
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Recieved correct part in four days,great service,will use RV Partshop agail thanks Dave
David C.07/15/2019
Answer: You are welcome, thanks for your business.
Customer
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Good experience!
Jeff B.07/15/2019
Answer: Glad you were happy with your purchase, thanks for the comment and rating.
RV Part Shop
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Efficient service would use again.
Joanne B.07/15/2019
Answer: Thank you, we look forward to serving you in the future.
Splendide washer order
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Your shipping department fouled up by not following directions . After several phone calls the right contact person was called for delivery arrangements over a week late. NOT IMPRESSED !
Robert Bud S.07/14/2019
Answer: Sorry for the inconvenience.
Quick delivery
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Very quick delivery. As fast as amazon.
Kevin P.07/13/2019
Answer: We try to provide the fastest and most economical delivery possible.
N/A
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I didn't use the shop.
Brent S.07/13/2019
Answer: Thanks for your rating anyway.
Rv supplier
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Glad to see a Canadian supplier
brian s.07/13/2019
Answer: We're glad to been seen, eh! Thanks for your comments.
Even partshop
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I have to say that it was a pleasure dealing with you guys very helpful and professional
Everything arrived in a short period of time
I will definitely use your shop again .
Deborah W.07/11/2019
Answer: Thanks, look forward to the next time.
Quality control
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Originally I ordered an electric dometic 9100 awning arm and roller assembly online. I ordered the right parts but had a manual awning sent to me due to an error in the online ordering system. Unfortunately, the electric awning was no longer in stock and was on back order. I was offered a different style awning but it cost me an extra $400.00 for that manufacturers model of awning and I was not discounted any dollar value. They did however go out of their way to exchange the awning and deliver the new one to my campsite where my trailer was parked. When I opened the new roller tube container, one end of the aluminum roller was pinched in an oval shape right out of the box and wouldn't fit on the arm. I'm now having a hastle on returning this awning as the company is willing to go to the campground only and will not go and get the roller assembly from my trailer where it was dropped off but instead it has to be brought from my trailer to the truck by the main entrance. I am unable to get to my trailer on weekdays and unable to bring the awning from my trailer to the delivery truck. Now i'm hearing that I have limited time to get it returned or I will not be able to return the awning and on the hook for $2500.00 for a broken item. I don't have a vehicle that can transport a 17 ft roller to my residence and refuse to pay someone to move it for me as I was delivered a defective item. In my opinion, the quality control of this company is terrible so be cautious when ordering items through them. I'm still in the process of trying to find a way to return the item. Wish me luck
Jeff B.07/11/2019
Answer: Sorry for the inconvenience, you were the victim of a string of errors that are not representative of how we do business. However, we're glad we were finally able to get you the correct and undamaged awning configuration. Hope you are enjoying it.
Better packing before shipping please?
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The RV PartShop returned my call in a reasonably timely fashion but a message on their answering machine would have made it clear when they are open to respond to enquiries. The representative's response solved my shipping problem and was much appreciated. Perhaps use a different shipper? My bathtub arrived with the packaging badly damaged. The box had been slightly crushed at one end, almost certainly during Purolator shipping, one end had opened up completely and been crudely and inadequately taped shut leading to that end just opening up again providing severely reduced protection. Luckily the product wasn't damaged.
Nicolette D.07/10/2019
Answer: We're glad to hear that the part was in good shape, we will forward your comments on packaging to our logistics team.
Parts
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Thanks for having the parts needed to do the job
Robert S.07/10/2019
Answer: You are welcome, thank you for your business
quick to reply
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couldn't find the product online, asked for help and had a reply instantly, and on order. Great to deal with.
Kody S.07/10/2019
Answer: We are happy to help, thanks for your business.
Clare G.
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Ordering was fast and easy. All questions were answered quickly
Clare G.07/09/2019
Answer: Thank you for your review and rating.
50f to 30m round rv adaptor
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Easy to navigate website. Fast service and delivery. Will order from RV Part Shop again in future.
MB
Michelle B.07/09/2019
Answer: Thanks, we look forward to serving you again.l
Great Service.
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I ordered a set of Husky Spring bars and the price was great and they arrived here in rural Newfoundland ahead of when I expected. Great experience.
David B.07/08/2019
Answer: Thanks for your comments, they are appreciated. Enjoy your purchase.
Mr P Gravel
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Wow I am impress on the quality of the service. The website is easy to browse and I was able to find and order with ease. The prices are very competitive considering the shipping is free. I was also impress on how quickly I received it. I was expecting at least 10 days surprisingly ordered on Thursday and received it the fallowing Monday morning. . I would buy from them again. Good Service. Thank You RVPartShop
Paul Lorenzo G.07/08/2019
Answer: Thanks for yous comments, we look forward to serving you again.
RV mat
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Great communication, great product, quick delivery time!
Alana P.07/06/2019
Answer: Thank you for your comments, glad we could help.
Towbar pins
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Great item, fast shipping, great communication, serious seller
Denys D.07/06/2019
Answer: We're happy we met your expectations, thanks for your business.
Awning order
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It was fast shipping 2 days and call to get right Awning order at a good price
tim b.07/05/2019
Answer: We're glad your shopping experience was a positive one, thanks for your business.
Cover
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Great
Willy J.07/05/2019
Answer: Thanks for taking the time to submit a review, it is appreciated.
RV Part Shop - Average rating: 9.6/10 - Number of reviews: 1173
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