Customer reviews about RV Part Shop

Service was fine

I was looking for tork lift tiedowns for my 2001 F250. Was having considerable trouble finding the product until I called RV parts. They knew immediately what I wanted, very intelligent conversation, and the conclusion was that I get my hard to find parts from RV parts.

N/A

We ordered online, it was easy and clear... lots of detail about the product we wanted to order.

Good product, good service!

service was good and knowledgeable and the .delivery was prompt

This was my first experience with RVPartShop but I was very pleased. The ordering was easy, the delivery prompt, and the product was a perfect replacement for the OEM part.

no comment

There was a delay in receivingthe stairs, but I was notified right away of the issue and due dates.

I was extremely satisfied with the service from the RV company. I called a called a couple of times for additional information about my purchase and received nothing less then total professionalism. My kayak was received as guaranteed. Thank you to RV

We had a mixup with our order, but the CSR provided great service and had he while mixup corrected in no time!!! Thanks again!

THANK you so much. I received the part today and its perfect. NO one had this part available even called the manufacture. RV Part shop came through. Thank you again for great service. Ernie V.

Delivered quickly. Great Service.

They said it was going to be shipped one week ago. I never received my package.

EXCELLENT service and speedy delivery

16 days after ordering parts I have still not received them. Tried calling several times before I could get ahold of someone and was told parts were delayed coming in from suppliers. On your website it said delivery in 3-5 business days. Well before we were to go on our camping trip and yet here we are still no parts and left yesterday on our trip. Good thing these weren’t parts that were required for this trip but will never order from you again due to unreliable delivery dates. Had it said out of available or possible delays I would’ve looked somewhere else but to be misled and then so hard to get ahold of anyone after the order is unacceptable to me as a costumer when you take my money up front and can’t deliver on your end.

I emailed back and forth with Michael to find 5he right part and he always responded right away and helped us find the right part

Customer Service Rep Nick Varaschin was amazing. Even though they were out of Stock Nick tracked one Propane valve down and had it sent out immediately. Thanks Nick for the great customer support. Mike

I can't rate this yet. I'm not sure how much help we will get with the mattress. However we have purchased other products prior and were satisfied.

hello and good morning i have not yet recieved the order of rvp175896-2022 can you check for me ordered july 5 thanks Willie the first order was here in a week