New products

Help

Find quick answers to your questions about Pricing and Billing below...

Do I have to pay sales tax?   

     All Canadian customers are required to pay Harmonized Sales Tax (HST) or Goods and Services Tax (GST), depending on the province we are shipping to. Provincial taxes may also be applicable.

I have a question on my charges.     

     Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.

I need a copy of my receipt/invoice.     

     Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.

When will my credit appear on my account?     

     Credits usually take 7-10 business days from the time we receive your returned item(s) on an authorized RMA.

When will my credit card be charged?     

     Your credit card will be pre-authorized for the order total when you place your order, but will not be charged until within 24 hours prior to shipment of your item(s).


  • Canadian Shipping

    CANADA

    RV Part Shop is Canada's own RV Parts and Accessories leader.  Fast Domestic shipping without any border hassles makes us the supplier of choice for thousands for Canadian RV, Motorhome & Travel Trailer owners and outdoor enthusiasts.  In-Stock Items ship every business day from RV warehouse distribution centres in Ontario and Alberta, allowing us to get your products to your home or campsite anywhere in the country in the shortest time and with the best service possible.

  • US Shipping

    USA

    Orders for US RV owners (or Canadian snowbirds at US RV Vacation Spots) are distributed quickly and efficiently via UPS from one of seven national warehouses located strategically across the USA. These distribution centers house and inventory of millions of RV parts and accessories and outdoor lifestyle products. This allows our US-based customers to get exceptional service, pay no border fees and receive their purchases fast.