Subscribe to our Newsletter – Get a $10 Off Coupon!

Help

Find quick answers to your questions about order status below...

Has my order shipped?

     Click the "My Account / Order Status" link at the top right hand side of our site to check your orders status. Also, check your email, including your spam folder, for an emailed notice of shipment with your tracking number.

How do I change quantities or cancel an item in my order?

     Click the "My Account / Order Status" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.

How do I track my order?     

     Click the "My Account / Order Status" link at the top right hand side of our site to track your order.

My order never arrived.   

     Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

An item is missing from my shipment.     

     Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

My product is missing parts.     

     Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

When will my backorder arrive?     

     Backordered items are those that our suppliers do not currently have in stock. Backordered items do not include custom product orders for items that need to be created or manufactured specifically at your request. In many cases, we will be able to obtain an estimated shipping date from our supplier for backordered items and can provide you with that information so that you can decide whether you wish to maintain the back order in our system.


  • Canadian Shipping

    CANADA

    RV Part Shop is Canada's own RV Parts and Accessories leader.  Fast Domestic shipping without any border hassles makes us the supplier of choice for thousands for Canadian RV, Motorhome & Travel Trailer owners and outdoor enthusiasts.  We ship every busines day from warehouses in Ontario and Alberta, allowing us to get your products to your home or campsite anywhere in the country in the shortest time possible.

  • US Shipping

    USA

    Orders for US RV owners (or Canadian snowbirds at US RV Vacation Spots) are distributed quickly and efficiently via UPS from one of seven warehouses located strategically across the USA. These distribution centers house millions of RV parts and accessories and outdoor lifestyle products. This allows our US-based customers to get exceptional service, pay no border fees and receive their purchases fast.